FREQUENTLY ASKED QUESTION ...

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BUSHMASTER DEALER LOCATOR ...
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SHIPPING INFORMATION...

Orders will be shipped promptly via FedEx, UPS or First Class Mail. If you would like your shipment expedited, there will be additional charges for 2 day air. Shipping charges for these services are charged based on the actual weight of the package. Shipping prices and part numbers are subject to change at any time..

CONSUMER SERVICE ...

Our telephone personnel are highly experienced and well informed firearms
enthusiasts. If you have any questions about Bushmaster products, you'll find a courteous member of our firm
willing and able to answer them - just call our Toll-Free Customer Service line (1-800-883-6229)
between 9:00 am - 5:00 pm, Monday through Friday, (E.S.T.). We will also be happy to promptly answer your
questions, or order inquiries, via E-mail to: info@bushmaster.com

WARRANTY INFORMATION ...

Bushmaster Firearms International firearms are warranted to be free from defects in materials and workmanship. Any such defect of which Bushmaster Firearms International is given written notice, as provided below, within one year and ten days from the date of first purchase by a customer will be remedied by Bushmaster Firearms International. This warranty is granted by Bushmaster Firearms International, P.O. Box 556,Madison, NC 27025.

USER MANUALS & TECH SHEETS ...

EXCHANGES…

Should items you order from Bushmaster not be to your expectations, please contact our
customer service department for aService Request (SR) Number. Unused items
may be returned within 30 days, include a copy of your invoice. Note: Any Custom Barrel Assembly - not
shown in catalog - may not be returned. No refunds allowed after 15 days of invoice date. Restocking
charge 20%. Include invoice with your return - its upper left corner can be used as return label. Return all pieces of
kits - wrap and package them securely. Insure package for your protection. Include the reason for return of each
item in an accompanying letter and we will do everything possible to speed your exchange.

BACKORDERS…

We make every attempt to deliver your order from available stock - immediately. Should
there be a backorder on a part, we'll ship the bulk of your order and WE pay the shipping on the backordered part
(with the exception of complete rifles).

BUSHMASTER GUNSMITHING…

Our company policy is to offer gunsmithing assembly at no
charge when parts are purchased from us (with the exception of sight bases). We will also offer our
professional gunsmithing services to any customers who care to ship us their firearms or assemblies for repair or
buildup - and we will work on brands other than Bushmaster. Gunsmithing time is charged at $40.00 per hour, and
we charge a $16.50 fee for return shipping of your rifle, upper or parts ($19.50 for DCM Rifles due to extra weight).
For a gunsmithing estimate, please call 1-800-883-6229 or E-mail to: Techsupport@bushmaster.com

A NOTE REGARDING LEAD…

Discharging firearms in poorly ventilated areas, cleaning firearms, or handling
ammunition may result in exposure to lead, a substance known to cause birth defects, reproductive harm, and other serious
physical injury. Have adequate ventilation at all times. Wash hands thoroughly after exposure to lead.